Testimonials
It’s all about the service!
Read what our customers have to say about working with Security Connection.
“Over the last several years, we have trusted Chris and his team from Security Connection with our business and home security. His professionalism is second to none.
“No matter what time of day it is, Chris is always a phone call away and able to quickly troubleshoot issues if they arrive. Whether it is surveillance, installation or even home audio wiring, Security Connection can be trusted to complete the job in a timely manner and their team is very clean.
“I would recommend Security Connection to anyone who values both their home and/or business.”
Danny Frangione
“We have enjoyed the peace of mind and security that Security Connection has provided us for well over a decade. We have our home and business monitored for both invasion and fire detection. There are three panic buttons on the alarm panel to alert the police, ambulance or fire department. The smoke detector on our bedroom floor alerts the fire station itself.
“Chris, the owner, provides a personal service with, in most instances, an instant response time. He never makes you feel that you are wasting his time with any concerns or questions. If any of the equipment installed indicates wear or is aging, he promptly and cheerfully replaces it. We are so pleased with his service and level of care that we recommended his service to our daughter who recently purchased her first home. She is now enjoying the peace of mind for the nominal fee charged each month for monitoring.
“The installation fee was drastically reduced with a five-year monitoring commitment, which made the system so inexpensive that there was no question about the pros and cons of the upfront cost. I highly recommend this company above all others for the personal service alone!”
Kindi Dickinson
“Thank you for taking care of that door we were having issues with!
“We always appreciate how efficiently you work and how professional your other technicians have been in the past. Knowing our house is safe means a lot and we commend you guys on your great service! Thanks again!”
Mark and Jess
“There are a lot of big companies out there, but if you’re looking for personal and attentive service, Security Connection is your company. They take care of two of my businesses as well as our home.”
Mitch Coutu
March Group/OK Tire Ottawa West
“The house we purchased had an alarm system already installed. The Security Connection team responded promptly to our call and, before we knew it, our burglar alarm system was checked thoroughly and connected to a call centre in Canada.
The Security Connection specialist recommended adding a smoke detector in the basement for peace of mind and he showed us how to use the system properly. It was hassle-free, efficient and friendly service.
“When we replaced our windows, Security Connection was very happy to provide instructions to the windows installer and they came back to reconnect the sensors. Great professional and reliable service at an affordable monthly fee.
“We highly recommend Security Connection without any hesitation.”
Mounir Sami
Hotel & Restaurant Consulting
“During a recent renovation of our facility we needed to reroute some cabling for our security system. We were introduced to Chris MacDonald of Security Connection. What a pleasure to work with a true professional who knows his stuff and is able to communicate it. I would highly recommend Chris and Security Connection for any of your security needs.”
Ross MacPherson
MacPherson Auto Centre
“We have been a client of Security Connection since December 2007 and couldn’t be more pleased with the service. Each time we’ve run into glitches with our security system, they’ve been incredibly responsive. Their customer service is quite simply top notch. We also appreciate the personal touch Chris brings; It’s always a delight dealing with him. We wouldn’t hesitate to recommend their service.”
Sheri and Dany
“I am a long-time client of Security Connection and presently enjoy the peace of mind of having a medical system in my home. I was very impressed with my last move at how the installer left my home in clean orderly fashion when they left after the installation. Thank you.”
T.G. Patterson
